Before meeting with clients, volunteers complete training that is specific to their Health TAPESTRY project and local community. This training is offered using a combination of in-person and online modules. Online volunteer training uses the Volunteer Learning Centre (VLC).

Some of the volunteer training topics are:

  • Privacy and confidentiality
  • Effective communication
  • Conflict resolution
  • Data gathering tools
  • Motivational interviewing
  • Boundaries
  • Risk management and health and safety
  • Mental health
  • Health TAPESTRY technology

Even after the volunteers complete the first round of training, they can continue to access online information through the Health TAPESTRY VLC. From time to time, in-person training may be offered to volunteers on new topics or areas of need, even after a volunteer completes their initial training.

Skills Assessment

After completing all their required training, volunteers are asked to show that they have the required skills and knowledge. In most Health TAPESTRY projects, this happens through a brief series of online quizzes in the VLC that asses a person’s skills and abilities. Once a volunteer has passed the quizzes, they are approved as a Health TAPESTRY volunteer and can be scheduled for client home visits.