Before meeting with clients, all our volunteers complete training that is specific to their Health TAPESTRY project and their local community. This training may take place in-person, online or as a combination of in-person and online. Online volunteer training uses the Health TAPESTRY Volunteer Learning Centre (VLC), which is part of the larger Health TAPESTRY Learning Centre.

Some of the volunteer training topics include:

  • Privacy and confidentiality,
  • Effective communications,
  • Conflict resolution,
  • Data gathering tools,
  • Motivational interviewing,
  • Mental health,
  • Health promotion and disease prevention, and
  • Health TAPESTRY technology.

Even after the volunteers complete the first round of training, they can continue to access information through the Health TAPESTRY VLC. In-person training may be offered to volunteers on new topics or areas of need, even after a volunteer completes their initial training.

Demonstration of Proficiency

After completing all their required training, volunteers are asked to show that they have the required skills and knowledge. In most Health TAPESTRY projects, this happens through a brief series of online quizzes in the VLC that asses a person’s skills and abilities. Once a volunteer has passed the quizzes, they are approved as a Health TAPESTRY Community Volunteer and can be scheduled for client home visits.